Terms of service

Effective Date: 4 July 2026
Last Updated: 4 July 2026

1. Introduction

Welcome to The Proven Code, a wellness and nutraceutical brand owned and operated by Nuvea Essentials (OPC) Private Limited ("we", "our", or "us").

These Terms of Service govern your access to and use of our Shopify-powered website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website and services.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate, complete, and up to date.

3. Products

The Proven Code offers dietary supplements designed to support general health and wellness.

Our products:

  • Are not medicines.
  • Are not intended to diagnose, treat, cure, or prevent any disease.
  • Should always be used in accordance with the instructions provided on the product label.

4. Medical Disclaimer

All information provided on this website, including articles, product descriptions, educational content, blogs, quizzes, and consultations, is intended solely for informational and educational purposes.

Nothing on this website should be considered medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before beginning any dietary supplement regimen, particularly if you are pregnant, nursing, taking medication, or have an existing medical condition.

5. Orders

All orders placed through our website are subject to acceptance and product availability.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders where necessary.
  • Limit quantities purchased.
  • Request additional verification before processing an order.

6. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

Prices, offers, promotions, and product availability may change without prior notice.

7. Payments

Payments are securely processed through Cashfree Payments and other authorized payment service providers.

We do not store complete payment card information.

8. Shipping

Orders are shipped through iThink Logistics and associated courier partners.

Estimated delivery timelines are indicative and may vary depending on location, courier performance, weather conditions, or other unforeseen circumstances.

9. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund Policy.

Please review the Refund Policy before making a purchase.

10. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting unauthorized access to your account.
  • All activities that occur under your account.

Please notify us immediately if you suspect unauthorized access.

11. Acceptable Use

You agree not to:

  • Misuse or interfere with the website.
  • Attempt unauthorized access to systems or data.
  • Infringe intellectual property rights.
  • Upload malicious software or harmful code.
  • Engage in fraudulent, unlawful, or abusive activities.

12. Intellectual Property

Unless otherwise stated, all content available on this website—including:

  • Branding
  • Logos
  • Product names
  • Graphics
  • Images
  • Videos
  • Product descriptions
  • Website design
  • Educational content

is the exclusive property of Nuvea Essentials (OPC) Private Limited and is protected by applicable intellectual property laws.

No content may be reproduced, distributed, modified, or used without prior written permission.

13. Reviews & User Content

Customers may submit reviews and feedback regarding products or services.

We reserve the right to moderate, edit, refuse, or remove content that:

  • Is misleading or false.
  • Contains offensive or inappropriate language.
  • Violates applicable laws.
  • Infringes intellectual property rights.
  • Violates these Terms.

14. Third-Party Services

Our website may integrate with third-party platforms including:

  • Shopify
  • Cashfree Payments
  • Google Analytics
  • Meta Pixel (where enabled)
  • Logistics and courier partners
  • Other technology and service providers

Use of these services is subject to their respective terms and privacy policies.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Nuvea Essentials (OPC) Private Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website
  • Use of our products
  • Inability to access our website
  • Technical interruptions
  • Delays in delivery
  • Third-party services

Our maximum liability shall not exceed the value of the product purchased, where permitted by law.

16. Indemnification

You agree to indemnify and hold harmless Nuvea Essentials (OPC) Private Limited, its directors, employees, affiliates, partners, and representatives from any claims, liabilities, losses, damages, or expenses arising from:

  • Your misuse of the website.
  • Your violation of these Terms.
  • Your infringement of applicable laws or third-party rights.

17. Force Majeure

We shall not be held responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Pandemic or public health emergencies
  • War or civil disturbances
  • Power failures
  • Internet or communication outages
  • Transportation disruptions

18. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

20. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective upon publication on this page. Continued use of our website after such updates constitutes acceptance of the revised Terms.

21. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Nuvea Essentials (OPC) Private Limited
Operating Brand: The Proven Code

Hanuman Mandir, Ward 08,
852219 Khurhan, Bihar, India

Email: contact@nuveaessentials.com

Phone: +91 9412097565

22. Legal Review

This Terms of Service document is intended to provide general contractual information for users of The Proven Code website.

We recommend that this document be reviewed by qualified legal counsel before publication to ensure compliance with your business operations and all applicable laws and regulations.